THE EFFECT OF SERVICE QUALITY, FINANCIAL SELF-EFFICACY AND FINANCIAL INCLUSION ON CUSTOMER SATISFACTION AT BANK BRI MATARAM BRANCH. Semnas [Internet]. 2024 Nov. 20 [cited 2026 Aug. 10];3(1):86 – 104. Available from: https://www.jurnal.stieww.ac.id/index.php/semnas/article/view/1098