OKTARIANTI, N. P.; LESTARI, B. A. H.; NOVIAWAN, L. A. THE EFFECT OF SERVICE QUALITY, FINANCIAL SELF-EFFICACY AND FINANCIAL INCLUSION ON CUSTOMER SATISFACTION AT BANK BRI MATARAM BRANCH. Prosiding dan Call Paper Widya Wiwaha, [S. l.], v. 3, n. 1, p. 86 –, 2024. DOI: 10.32477/semnas.v3i1.1098. Disponível em: http://www.jurnal.stieww.ac.id/index.php/semnas/article/view/1098. Acesso em: 3 may. 2025.